Accessibility
At The Grange Theatre, we want everyone to feel welcome and comfortable when visiting us. Below you’ll find information about access seating, facilities, parking, and how to get in touch with our team if you have any questions or specific requirements.
​
We are always happy to help.
Step-Free Seating
​
Row D offers step-free access, with seats located on the same level as the theatre foyer entrance.
The closest step-free seats to the theatre entrance and exit are:
D14–D17
D36–D40
Wheelchair Spaces & Accessible Bays
​
We have four accessible bays available at every performance, suitable for wheelchair users or guests who require extra space. These areas are located directly next to the theatre entrance.
Companion/carer seats are reserved nearby:
​
-
C16 & C17
-
C32 & C33
These are positioned one row in front, slightly to the side, with two on each side of the auditorium.
Accessible bay and carer tickets can be booked online through our seating plan, look for the light blue seats closest to the doors.
Balcony Access
​
Please note that the theatre balcony is not currently fitted with lift access and can only be reached via a flight of stairs.
Accessible Toilets & Baby Changing
​
Due to the current design of the building, our accessible toilet and baby changing facilities are located backstage.
​
Please speak to a member of our Front of House team, who will escort you safely to the facilities.
Parking & Arrival
​
There is one disabled parking bay located at the front of Grange School.
If parking spaces are full, we recommend being dropped off at the front entrance. From here:
-
There is a slope up to the pathway
-
Step-free access continues to the theatre foyer
-
The distance from the front of site to the foyer is approximately (ADD DISTANCE)
The theatre does not have automatic doors, however our Front of House team will be available to open doors and provide assistance.
Induction Loop System
​
The theatre has an induction loop hearing support system available.
We use a lanyard-based receiver system which connects and functions like a standard induction loop. These are available on a first come, first served basis.
​
-
Number available: (ADD NUMBER)
-
Best seating area: (ADD DETAILS)
Please ask any member of our Front of House team if you would like to use one.
Assistance Dogs
​
Guide and assistance dogs are welcome at The Grange Theatre.
(You may wish to contact us in advance so we can ensure the most suitable seating arrangement.)
Relaxed Performances
​
The Grange Theatre hosts a variety of community and professional productions. Due to the short run of some visiting shows, relaxed performances may not always be available.
​
However, our in-house professional Christmas production does offer a relaxed performance, clearly labelled on the show booking page.
​
What to Expect from a Relaxed Performance
​
Our Relaxed Performance is specially adapted to create a welcoming and inclusive environment for audience members who may benefit from a more informal theatre experience — including those with autism, sensory sensitivities, learning difficulties, anxiety, or anyone who would enjoy a more relaxed setting.
During this performance:
-
Sound levels are reduced, including PA and sound effects
-
All smoke and haze effects are removed
-
House lights remain on at a low level throughout
-
Stage lighting is softened to avoid bright or strobing effects
-
The cast introduce themselves before the show begins
-
Audience members are free to move, make noise, or take breaks as needed
-
Our team is on hand to support wherever possible
Getting in Touch
​
If you have any access questions or would like to discuss your visit, please contact us:
​
​
If a phone call would be easier, please email us with your number or leave a voicemail, and a member of the team will get back to you as soon as possible.
​
Please note we are a small team and may not always be in the office, but we aim to respond as quickly as we can.